Responsible Lending Policy

As a responsible lender, we commit to you that this loan product abides by all applicable laws and that we strive for the utmost level of transparency and fairness.

NOT FOR ALL FINANCIAL NEEDS: This is an installment loan designed to help with your immediate cash needs. It will not solve your long-term needs and refinancing will result in additional charges.

This is an expensive form of borrowing and it is not intended to be a long term financial solution. We encourage you to (1) borrow only what you need and can repay and (2) shop the marketplace until you are convinced that you have found the best possible solution. You may choose to consult a consumer credit counseling service for other options. 

TRANSPARENCY OF COSTS FOR YOUR LOAN: The cost of credit will be clearly disclosed to you in terms of the dollar amount of interest and the APR according to the principles of federal truth in lending law and regulations. Late fees and non-sufficient funds/returned item fees may apply as described in your loan agreement. We will never charge you any “hidden fees” that are not fully disclosed in the loan agreement or the Loan Cost and Terms.

RIGHT OF RESCISSION: If you change your mind about the loan, you may rescind your loan at no charge as long as you return the loan proceeds within the number of days specified in your loan agreement.

IMPLICATIONS OF LATE AND NON-PAYMENT: If you don’t make a payment on time we will attempt to contact you via one or more authorized methods, including phone calls, emails, and text messages to arrange for payment. All of our collections methods will be in accordance with the principles of the Federal Debt Collections Protection Act (FDCPA). In addition, we may re-present any returned payments to your bank in accordance with applicable law and regulatory requirements. If we are unable to reach you or we are unable to collect against your debt we may place or sell your debt with third party collection agencies. However, we only contract with collection agencies that agree to follow the FDCPA. Furthermore, since we may report loan payments to one or more credit bureaus, late or non-payment of your debt may impact your credit rating. As noted above, late fees and non-sufficient funds/returned item fees may apply as described in your loan agreement. 

RESPONSIBLE RENEWALS AND REFINANCING OPTIONS (SUSTAINED USE): This loan is an installment loan which means that you don’t have to pay it off all at once like a payday loan. Instead, you can either pay the loan off according to the terms of the loan agreement or pay it off early to save finance charges. If you become eligible we will notify you of any new loan options you may have. We will not change your loan without your express permission pursuant to the terms of your loan agreement. We strongly encourage principal reduction and early payment to reduce your finance charges

WE RESPECT YOUR PRIVACY: We adhere to all applicable federal privacy laws. Please see Privacy Policy for details.

CONTACTING US: We always provide a physical address, a toll-free phone number, and an email address so that you can reach us in the most convenient manner for you. We strive to respond to your mail, calls, and email in as fast a manner as possible so we can quickly answer any questions and solve any problems you might have.

Helix Financial
1801 Main St. Kansas City, MO 64108
info@helixfi.com
800.619.5309