Privacy Policy

Updated October 2024 (Rev. 10/2024)

FACTS

WHAT DOES TBO BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income account
  • Balances and payment history/credit history
  • and overdraft history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons TBO Bank chooses to share; and whether you can limit this sharing.

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION DOES TBO BANK SHARE? CAN YOU LIMIT THIS SHARING?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For non-affiliates to market to you Yes Yes

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION:

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? No

For our marketing purposes — to offer our products and services to you
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? No

For joint marketing with other financial companies
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? No

For our affiliates’ everyday business purposes — information about your transactions and experiences
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? No

For our affiliates’ everyday business purposes – information about your creditworthiness
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? Yes

For our affiliates to market to you
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? Yes

For non-affiliates to market to you 
DOES TBO BANK SHARE? Yes
CAN YOU LIMIT THIS SHARING? Yes

To Limit our Sharing

To limit sharing of your personal information, contact us using one of the following methods:

  • Call 800.619.5309
  • Contact us via email at info@helixfi.com

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Who We Are

Who is providing this notice?

TBO BANK

What We Do

How does TBO Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does TBO Bank collect my personal information?

We collect your personal information, for example, when you

  • give us your contact information or open an account
  • use your credit or debit card or apply for a loan
  • give us your income information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Our affiliates include Northeast Kansas Insurance Agency and Kendall Bank.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

Non-affiliates we can share with include mortgage companies, insurance companies, direct marketing companies, nonprofit organizations, and third-party service providers.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include financial services providers.

Other Important Information

Special Note to State Residents: You may have other privacy protections under applicable state laws. To the extent these state laws apply, we will comply with them when we share information about you.

For California Residents: In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law: for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.

For helpful information about identity theft, visit the Federal Trade Commission’s consumer website at http://www.ftc.gov/idtheft.

Click here to view Privacy Policy PDF.