FAQs

How do I apply?

Our application is an automated online process. If approved, you can receive funds as soon as the next business day. To apply, you’ll need to provide the following information: Contact, Residence, Employment, and Income. Get started > See our Privacy Policy and Security information for more information on steps we take to protect your information and data.

Nov 14, 2021||

How do I draw from my line of credit?

You can draw from your line through the dashboard of your online client portal. For more information on how the funding process works and when you can expect to receive your funds, visit helixfi.com/funding.

Nov 14, 2021||

How does a line of credit work?

With a line of credit, you can draw money at any time as long as you have available credit and your account is in good standing. As you pay down your outstanding balance, more of your credit is available to you. With a Helix line of credit, there is no advance fee or annual fee, and you are only charged based on the amount of credit you have drawn, not on your approved credit limit.

Nov 14, 2021||

What are the interest rates on a Helix line of credit?

Interest rates vary per applicant. They are based on a number of factors, including credit score and payment history. This rate is disclosed on your loan agreement for you to review before signing. It’s also important to know that you only pay interest on your outstanding balance, not on your approved credit limit. To lower the overall amount of interest you pay, we encourage you to only take out as much as you need at any give time, and to make more than the minimum payment when possible.

Nov 14, 2021||

What is Helix by Bank of Orrick?

Helix by Bank of Orrick is a brand of Bank of Orrick, offering personal loans designed to help you quickly deal with unexpected expenses, successfully make payments, and build credit. Loans are issued and serviced by Bank of Orrick, Member FDIC.

Feb 1, 2021||

What is Helix by Bank of Orrick?

Helix by Bank of Orrick is a brand of Bank of Orrick, offering personal loans designed to help you quickly deal with unexpected expenses, successfully make payments, and build credit. Loans are issued and serviced by Bank of Orrick, Member FDIC.

Feb 1, 2021||

How do I log in to the Client Portal?

To get your new offer, log in to your Client Portal at secure.helixfi.com/login. (Note: Your login information should be the same as before.) Once you have logged in, click the “Get New Offer” button on your loan dashboard (the first page you’ll see). Log in now > Login Tips Use the email address associated with your Helix loan account. Your password is the first 2 characters of your last name (with the first letter capitalized), followed by the last four digits of your social security number, then your birth year. (For example: Sm12341988) Log in to your account to get Read More >

Aug 23, 2020|

Do I need to submit a new application?

Because you are a returning customer (and approved for your next loan), we already have your application information on file. You just need to confirm that all information is still accurate, and update anything that has changed since you first applied. The whole process can be completed with just a few clicks. Once you have confirmed your information, you can review your new offer. Log in to your account to get started >

Aug 21, 2020||
Making Loan Sense

Taking out a loan can be overwhelming. That’s why we provide you with honest, clear information that helps you make the right decision for your situation (even if it means not borrowing with us).

If you have questions we haven’t addressed here, check out our FAQ section or email a Loan Advisor at info@helixfi.com.

Featured Posts
Categories

How do I apply?

Our application is an automated online process. If approved, you can receive funds as soon as the next business day. To apply, you’ll need to provide the following information: Contact, Residence, Employment, and Income. Get started > See our Privacy Policy and Security information for more information on steps we take to protect your information and data.

Nov 14, 2021||

How do I draw from my line of credit?

You can draw from your line through the dashboard of your online client portal. For more information on how the funding process works and when you can expect to receive your funds, visit helixfi.com/funding.

Nov 14, 2021||

How does a line of credit work?

With a line of credit, you can draw money at any time as long as you have available credit and your account is in good standing. As you pay down your outstanding balance, more of your credit is available to you. With a Helix line of credit, there is no advance fee or annual fee, and you are only charged based on the amount of credit you have drawn, not on your approved credit limit.

Nov 14, 2021||

What are the interest rates on a Helix line of credit?

Interest rates vary per applicant. They are based on a number of factors, including credit score and payment history. This rate is disclosed on your loan agreement for you to review before signing. It’s also important to know that you only pay interest on your outstanding balance, not on your approved credit limit. To lower the overall amount of interest you pay, we encourage you to only take out as much as you need at any give time, and to make more than the minimum payment when possible.

Nov 14, 2021||

What is Helix by Bank of Orrick?

Helix by Bank of Orrick is a brand of Bank of Orrick, offering personal loans designed to help you quickly deal with unexpected expenses, successfully make payments, and build credit. Loans are issued and serviced by Bank of Orrick, Member FDIC.

Feb 1, 2021||

What is Helix by Bank of Orrick?

Helix by Bank of Orrick is a brand of Bank of Orrick, offering personal loans designed to help you quickly deal with unexpected expenses, successfully make payments, and build credit. Loans are issued and serviced by Bank of Orrick, Member FDIC.

Feb 1, 2021||

How do I log in to the Client Portal?

To get your new offer, log in to your Client Portal at secure.helixfi.com/login. (Note: Your login information should be the same as before.) Once you have logged in, click the “Get New Offer” button on your loan dashboard (the first page you’ll see). Log in now > Login Tips Use the email address associated with your Helix loan account. Your password is the first 2 characters of your last name (with the first letter capitalized), followed by the last four digits of your social security number, then your birth year. (For example: Sm12341988) Log in to your account to get Read More >

Aug 23, 2020|

Do I need to submit a new application?

Because you are a returning customer (and approved for your next loan), we already have your application information on file. You just need to confirm that all information is still accurate, and update anything that has changed since you first applied. The whole process can be completed with just a few clicks. Once you have confirmed your information, you can review your new offer. Log in to your account to get started >

Aug 21, 2020||
Categories
Featured Posts
Making Loan Sense

Taking out a loan can be overwhelming. That’s why we provide you with honest, clear information that helps you make the right decision for your situation (even if it means not borrowing with us).

If you have questions we haven’t addressed here, check out our FAQ section or email a Loan Advisor at info@helixfi.com.